Introduction

The defense of your privacy is important to Good4life, corporate entity number 508845068, CAE 88990 (Provision of Home Support without Accommodation), headquartered at Rua do Seixal, 76, 400-521 Porto.

The privacy policy clarifies what personal data we collect, for what purposes, and the principles that guide the use of that data and the rights of data subjects.

1 – Scope

This privacy policy applies to all personal and sensitive data processed by the company, which may come to us through any available channel: website, paper, phone, email. We recommend that when you provide us with personal or sensitive information, you take all possible precautions to protect your information upon delivery.

Personal data collected on the website www.good4life.pt via contact request forms or spontaneous applications will be processed solely for the purpose of responding to that request/application. Under no circumstances will the data be made available to third parties outside of Good4life.

Personal data may also be processed for the purpose of communicating campaigns/products provided that the Customer gives their prior specific and express consent. In this case, the processing of personal data will be based on the User’s consent. The User has the right to object to the processing or withdraw their consent at any time. To do so, you may use the means indicated in the next point 7.

2 – Data Controller

As the data controller for your personal data, Good4life ensures that:

– The processing of your personal data is carried out within the scope of the purpose(s) for which they were collected or for purposes compatible with the initial purpose(s);

-We maintain a commitment to implementing a data minimization culture, whereby we only collect, use, and retain the personal data necessary;

-We do not disclose or share your personal data for commercial or advertising purposes.

3 – How we use personal data

We use your personal data, provided in requests, spontaneous applications, communications, complaints, reports, or on the website, or contained in communications made to us via electronic messages, exclusively for the management of legal processes and others to which we are bound and to achieve the specific outcome for which they are expressly intended.

4 – Personal data we collect

The personal data we collect depends on the context of your interactions with our Company. The data we collect may include, among others, the following:

Identification:

• Name
• Tax Identification Number (NIF)
• Social Security Number
• Clinical Process

Financial/Payment Data:

• Bank identification number

Contact Information:

• Address
• Email address
• Phone/mobile number

5 – Reasons why we share data

We will only share your personal data with third parties under the following conditions:

• With your explicit consent;
• In strict compliance with legal obligations;
• To ensure the provision of service through the work team.

You can contact Good4life for any issues related to the protection of personal data, as well as to exercise your rights regarding your personal data, by sending your written request via email to geral@good4life.pt, or by mail using the following recipient: Data Processing – Good4life – Rua do Seixal, 76 – 4000-521, Porto.

6 – Security of personal data

We employ a set of appropriate security technologies and procedures to protect against unauthorized access, use, or disclosure of personal data.

7 – How to access and control your personal data

We enable, upon your request, access, rectification, limitation of processing, and deletion of personal data. You also have the right to object to the processing of your personal data. If the use of your personal data is based on consent, you have the right to withdraw it without affecting the validity of the data processing carried out up to that moment.

Regarding access to personal data, you can:

• Access your data;
• Know who has access to your data;
• Understand how your data is processed;
• Know the purposes for which your data are used;
• Request your data in a portable format;
• Right to be forgotten: Request the deletion of data.

8 – Retention of personal data

We retain your personal data for the necessary and reasonable period within the scope of the purpose(s) for which we collected them. Retention periods may change significantly when archiving purposes of public interest or historical, scientific, or statistical reasons justify it, with the Company committed to adopting appropriate retention and security measures. Data will be removed as soon as they are no longer necessary for the purpose for which they were intended or when consent is withdrawn.

9 – Changes to this privacy policy

The privacy policy will be updated to reflect customer feedback. When we publish changes to this policy, we will record the ‘update date.’ We recommend that you periodically review our privacy policy to stay informed about how we protect your information. You may make suggestions for improvement via email to geral@good4life.pt, or by mail using the following recipient: Data Processing – Good4life – Rua do Seixal, 76 – 4000-521, Porto. In case of violation of your rights under data protection laws, you may file a complaint with the competent supervisory authority (Comissão Nacional de Proteção de Dados (CNPD), R. de São Bento 148, 1200-031 Lisboa).